Knowledge base Home Page
>
Anti-Spyware
|
Contact Us
Search the Knowledge base and either print or email the solution.
Search the Knowledge base
Browse by Category
All Versions
9.0
7.0
6.0.1
6.0
5.1
5.0
All OS
Windows 7
Windows Vista
Windows XP
-- Select a Category--
- Anti-Fraud
- Parental Control
- Allow/Block Programs
- Allow/Block Websites
- Getting Started
- Anti-Spyware
- Compatibility
- Getting Started
- Spyware Scanning/Removal
- Updating Definitions
- Status
- Anti-Virus
- Compatibility
- Definition updates
- Getting Started
- Scan/Disinfect
- Activating
- Compatibility
- Error/Unable to activate
- Browsing
- Can't reach certain sites
- Sites do not appear or act normally
- Crash
- Settings corrupted and unusable
- Email
- Firewall
- Compatibility
- Configuration
- Firewall Messages
- Getting Started
- Installing
- Anti-Virus installation problem
- Compatibility
- Downloading
- InstallShield Errors
- Troubleshooting
- Miscellaneous
- Uninstalling
- Windows 7
View Questions by Category:
Compatibility
(1)
Getting Started
(10)
Spyware Scanning/Removal
(4)
Updating Definitions
(1)
Browse "Anti-Spyware" Questions
There were 8 questions found in this category:
9.0
Windows 7, Windows Vista, Windows XP
I receive an error that says: "Anti-Spyware could not start". What should I do?
Problem: I receive an error that says: "Anti-Spyware could not start" What should I do?Solution: Rei...
9.0
Windows 7, Windows Vista, Windows XP
How can I reinstall the Anti-Spyware engine?
Question: How can I reinstall my Anti-Spyware Engine? Answer: To reinstall the Anti-Spywar...
6.0 6.0.1 7.0
All OS
I receive an error that says: "Anti-Spyware has failed to start." What should I do?
Problem: I receive an error that says: "Anti-Spyware has failed to start." What should I d...
5.0 5.1
Windows XP
What should I do when I receive an error message about the Spyware.dat ?
Problem: I receive an error about a Spyware.dat file and a notice saying "The setting we w...
5.0 5.1
Windows XP
When trying to reinstall the Anti-Spyware engine, I receive an "Internal error 2738" message.
Problem: When running the ppsdk.msi file to reinstall the Anti-Spyware engine, an "Internal error 27...
5.0 5.1
Windows XP
How can I reinstall the Anti-Spyware engine?
Question: How can I reinstall the Anti-Spyware engine?Answer: Close TELUS security services by click...
5.0 5.1
Windows XP
When I try to reinstall the Anti-Spyware engine, I receive an error about the 'patch package'. What should I do?
Question: When I try to install the Anti-Spyware engine, I receive an error saying, This patch packa...
5.0 5.1
Windows XP
Why do I get a message saying 'Your Anti-Spyware failed to start / failed to load' ?
Problem: An error may appear during installation or after restarting notifying you that the Ant...
Copyright TELUS Corp. All Rights Reserved
personal
|
small & medium business
|
enterprise & industry
|
service providers
|
TELUS mobility
|
about TELUS
other TELUS sites
|
contact us
|
sitemap
|
frequently asked questions
|
security
|
legal
|
privacy