ActiveKB Knowledgebase

Knowledge base Home Page > Miscellaneous | Contact Us

Search the Knowledge base and either print or email the solution.

Search the Knowledge base	Browse by Category

Browse "Miscellaneous" Questions
There were 23 questions found in this category:

9.0 Windows 7, Windows Vista, Windows XP
How can I stop TELUS security services 9.0 from starting automatically?
Question: How can I stop TELUS security services from starting automatically? Answer:To stop TELUS s...
7.0 9.0 Windows 7, Windows Vista, Windows XP
When I use the Web Privacy Controls to empty the Recycle Bin, some temp files are not deleted. What should I do?
Question: When I use the Web Privacy Controls to empty the Recycle Bin, some temp files are not dele...
7.0 9.0 Windows 7, Windows Vista, Windows XP
When I run Windows Task Manager, I see PDAgent.exe and PDEngine.exe under the Process tab. What are they?
Question: When I run Windows Task Manager, I see PDAgent.exe and PDEngine.exe under the Process tab....
6.0 6.0.1 7.0 9.0 All OS
What are cookies and what are they used for?
Question: What are cookies and what are they used for?Answer: Cookies are text files that Web ...
6.0 6.0.1 7.0 9.0 All OS
How do I verify my Cookie settings?
Question: How do I verify my Cookie settings?Answer:For Internet Explorer 6.0 and greater:1. Open In...
6.0 6.0.1 7.0 9.0 All OS
How can I clear the Temp Files?
Question: How can I clear Windows temporary files?Answer: To delete Windows temporary files:1. ...
6.0 6.0.1 7.0 9.0 Windows XP
How do I reinstall Internet Explorer?
Question: How do I reinstall Internet Explorer: Answer: Windows XPInternet Explorer can be remo...
6.0 6.0.1 Windows Vista, Windows XP
How do I reset the COM objects?
Problem: How do I reset the COM objects?Cause: Certain functions of TELUS security services are...
6.0 6.0.1 7.0 9.0 All OS
How can I stop TELUS security services from starting automatically?
Question: How can I stop TELUS security services from starting automatically? Answer:To stop TELUS s...
6.0 6.0.1 7.0 Windows Vista, Windows XP
Why is the Protect Personal Information feature in the Privacy Manger not catching multi-word entries?
Problem: The Protect Personal Information feature in the Privacy Manger isn't catching multi-word en...
6.0 6.0.1 7.0 All OS
You are using an Instant Messenger service, the Protect Personal Information feature in the Privacy Manager does not pick up any key words.
Problem: You are using an Instant Messenger service and the Protect Personal Information feature in ...
6.0 6.0.1 7.0 All OS
I upgraded Windows on my computer with TELUS security services installed, the program doesn't start anymore. What should I do?
Problem: I upgraded Windows on my computer with TELUS security services installed and now TELUS secu...
6.0 6.0.1 7.0 Windows Vista, Windows XP
Ads on some websites are not blocked. What should I do?
Problem: Specific ads are not being blocked by the TELUS security services Ad Manager.Cause: Althoug...
6.0 6.0.1 Windows Vista, Windows XP
Why am I getting Windows Messenger pop-ups with TELUS security services running?
Problem: I'm getting getting pop-ups with Messenger Service in the title bar. Cause: Spyware, Adware...
6.0 Windows XP
If I disconnect from the Internet and reconnect, TELUS security services doesn't reconnect immeditiately.
Problem: If the user disconnects from the Internet, TELUS security services will detect and indicate...
5.0 5.1 Windows XP
How can I get the Form Filler to recognize I have changed my login/pass on a website?
Problem: User changed his login password on a website and wants to make the change in the Form Fille...
5.0 5.1 Windows XP
I forgot my TELUS security services password and cannot unlock the program.
Problem: I forgot the password I created for TELUS security services. Any attempt to access the...
5.0 5.1 Windows XP
Why does Internet Call Display comes up with an error message while running TELUS security services?
Problem: When I connect to the Internet with TELUS security services running, Internet Call Display ...
5.0 5.1 Windows XP
What is the View Console option used for?
Question: What does the View Console option display? Answer: View console is a live log file of...
5.0 5.1 Windows XP
The TELUS security services Diagnostics are reporting a problem with the BHOs. What are they for and how do I fix this issue?
Problem: The TELUS security services Diagnostics are reporting a problem with the BHOs. What are the...
5.0 5.1 Windows XP
How do I use the DatRemoverPlus?
Question: How do I use the DatRemoverPlus? Answer: To use the DatRemoverPlus use the following ...
5.0 5.1 Windows XP
The Form Filler does not appear on any sites
Problem: My Form Filler does not appear on any sites at all anymore. Cause: The Form Filler feature ...
5.0 5.1 Windows XP
How do I ensure the TELUS security services BHOs are enabled in Internet Explorer?
Question: How do I make sure the TELUS security services Browser Helper Objects, needed for the Form...