Question: What applications may cause conflicts with TELUS security services
Answer: Conflicting applications lead to general unpredictability. Most commonly the presence of these applications will have an impact on the installation or activation procedures. It is generally not recommended to run more than one Internet/security programs on the same computer at any given time, as this leads to resource conflicts between the programs. This may critically interfere with TELUS security services's activity, as you may have experienced.
Use Diagnostic Utility to remove possible source of conflicts.
- Shutdown TELUS security services by clicking File, then Exit.
- Click Start and select Programs.
- From the Programs menu, select TELUS security services, then click Diagnostic Utility.
- Click Conflict Detector.
- If a conflicting application is found, click Uninstall.
- Conflict Detector will launch the conflicting application Setup Wizard. The user can now uninstall the chosen software.
The following applications may conflict with the installation of TELUS security services:AOL Security Center Authentium products Avast Bit Defender BullGuard Computer Associates (CA) Eset NOD32 F-Secure Grisoft AVG Kaspersky Lavasoft Ad-Aware McAfee Microsoft Windows OneCare Panda products Symantec (Norton) Security products TrendMicro Yahoo Online Protection ZoneAlarm Pop-up blockers Anti-Virus software Firewall software Anti-Spyware software Applications that may contain Spyware (e.g. Kaaza, Grokster, Net.Net, Hotbar)
Note: Live Update and Live Reg must be removed only if Norton Security products such as Anti-Virus or System Works are installed. There is no conflict with other (non-security) Symantec products, such as Pcanywhere, Password Manager, Ghost, and Clean Sweep.
For activation difficulties please also look for and remove:
Win-tools (wtoolsa.exe wsup.exe)
CoolWebSearch (and se.dll)
Web Tools by Hotbar
Outlook Tools by Hotbar
Shopper Reports by Hotbar