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- This article applies to version : 9.0
- This article applies to All OS
How can I uninstall TELUS security services?

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Problem: How can I uninstall TELUS security services?

Solution: Use Windows Control Panel programs to uninstall TELUS security services:

Windows XP:

  1. From the TELUS security services top bar, click File then Exit.
  2. Go to Start and then click Control Panel.
  3. Click Add/Remove Programs.
  4. Select TELUS security services then click the Change/Remove button.

Windows Vista:

  1. From the TELUS security services top bar, click File then Exit.
  2. Go to Start and then click Control Panel.
  3. Click Programs then Programs and Features.
  4. Select TELUS security services in the list and click Change/Uninstall.
  5. When the User Account Control dialog box appears, click Continue.

Follow the onscreen instructions and restart the computer when prompted.

If the removal was unsuccessful, run the TELUS security services Uninstall Tool (RPSUU.exe)  Note: This tool will not remove the data files associated with TELUS security services folder thus users will not have to reactivate or redo their settings when reinstalling.


Date Revised:
22-Mar-16

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