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- This article applies to version : 9.0
- This article applies to the following OS : Windows 7, Windows Vista, Windows XP
When I try to activate TELUS security services, I have the following error message:" The time on your computer appears to be incorrect." What should I do?

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Question: When I try to activate TELUS security services, I have the following error message:" The time on your computer appears to be incorrect." What should I do?

Error: The time on your computer appears to be incorrect. This may prevent TELUS security services from communicating with the server. Do you want to fix the time on your computer?

Solution: Fix the computer time and date.

  1. Click Yes on the notification.
  2. Change the computer date for the current date.
  3. Change the computer time for the current time.
  4. Restart TELUS security services.

Date Revised:
10-Oct-13

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