Question: When I scan my computer for malware, the size of the Temp folder of my TELUS security services keeps getting bigger. What should I do?

Solution: To resolve this issue, please install the hot fix below. You can do this by following these steps:

1. Log on using a Windows account with Administrator privileges.
2. Download the hot fix to your Desktop.
3. Extract the Ti_30_win_en_AMSP15_hfb1464.zip file that you downloaded, then double-click the .EXE file.
4. Select I accept the terms of the license agreement, then click Next.
5. Browse through the readme file, then click Install.
6. Click OK when a warning window appears.
7. An “Installation successful!” message should appear after installing the hot fix.
8. Restart your computer.